somerby financial solutions limited is registered with the Mortgage Code Compliance Board under registration number 5579896.

The Mortgage Code came into effect for Intermediaries on 1st May 1998. It is a voluntary Code to which our company subscribes. The Code sets the minimum standards of good lending and advisory practice. I enclose a copy of the Mortgage Code booklet, which may prompt any questions you may wish to ask about your mortgage.

Under the terms of the Code there are three levels of service available from Intermediaries:
a) Full advice and recommendation.
b) Information on different types of mortgage product available to allow you to make a choice.
c) Information on a single product only.

We offer a full advice and recommendation service in all cases.

We constantly review the whole mortgage market in order to select the most appropriate lender and mortgage product to meet your individual circumstances and needs and we will, therefore, be acting on your behalf.

During our initial meeting, we will complete a detailed mortgage questionnaire to ensure that the most appropriate advice can be given to meet your requirements.

We will also provide you with information relevant to your mortgage needs, including such items as an explanation of the main repayment methods and the implications of taking out a mortgage.

Once we have made our recommendations to you, we will confirm our advice in writing. You should keep this as it will be an important record of our discussion. Details of the loan will be confirmed in your lenders formal offer.

Our company may receive remuneration from lenders with whom we place mortgages. We will advise you in writing of all fees payable to the company of £250 and above. If the fee is less then £250, we will advise you in writing that a fee has been paid to the company.

We will treat all your personal information as private and confidential (even when you are no longer a client) except where permitted by law or where disclosure is made with your consent in relation to arranging your mortgage. You have the right of access to your personal records held on our files, under the Data Protection Act 1998.

Our aim is to provide you with a first class professional and confidential service but should any complaint arise, in the first instance you should contact our Mortgage Code Compliance Officer at the address indicated. Thereafter, if the complaint is not resolved to your satisfaction, we will assist you in referring it to The Mortgage Code Arbitration Scheme whose address can be found in the Mortgage Code booklet.

somerby financial solutions limited 30 Nelson Street, Leicester LE1 7BA